Cookie Policy

Effective date: 01/01/2021

This document contains the details of the Cookie Policy for www.clairecollis.co.uk

For your information our cookie consent mechanism is powered by CookieScript. You can change your cookie consent at anytime via the button at the bottom of this page.

Claire Collis is a trading name of The ELT Skills Academy Ltd.

If you have any questions relating to this document, please contact us at [email protected]

Cookie Policy

Introduction

Welcome to The ELT Skills Academy’s Cookie Policy.

The ELT Skills Academy respects your privacy and is committed to protecting your personal data and privacy online. This Cookie Policy will inform you as to how we use cookies Please also read our Privacy Policy; https://www.clairecollis.co.uk/privacy

Important Information and Who We Are

Purpose of this Cookie Policy

This Cookie Policy aims to give you information on how and why The ELT Skills Academy uses cookies on this website.

What Are Cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Cookies allow websites to recognise that user’s device and store some information about the user’s preferences or past actions. Some cookies are necessary to provide an information service e.g., to pay for a service over the internet or to provide security that is essential to comply with data protection security. Other cookies are deemed to be non-essential by the ICO (Information Commissioner’s Office) https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/

Types of Cookies

N.B. This is not an exhaustive list of all of the types of cookies, it only covers the types of cookies we use on our website.

Necessary Cookies – those required for the operation of a website.

Analytical Cookies (sometimes called Performance Cookies) – those the recognise and count visitors to a website. These track how people move within a website.

Functional Cookies – those used to recognise returning website users and provide personalised content (e.g. language choices or welcoming you by name).

Targeting Cookies – those that record exact details about website visits e.g. recording what links are followed and what pages are viewed. These are often used for targeted advertising. There are currently no targeting cookies on our website.

What Are Your Rights When It Comes To Cookies?

Within the UK the basic rules on cookies provide that:

• you, as a website user, should be made aware that cookies are being used;
• you, as a website user, should be able to access information about what the cookies are doing and why; and
• you, as a website user, must be allowed to consent to the use of cookies that will be stored on your device. To be valid, consent must be freely given, specific and informed.

Consent is not required for where:

• the cookie is for the sole purpose of carrying out the transmission of a communication over an electronic communications network; or
• the cookie is strictly necessary to provide an ‘information society service’ (eg a service over the internet) requested by the subscriber or user. Note that it must be essential to fulfil their request – cookies that are helpful or convenient but not essential, or that are only essential for your own purposes, will still require consent.

N.B. This information is taken directly from the website of ICO (Information Commissioner’s Office) https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/ and whilst all best efforts are made to ensure that this link is kept up to date the contents of this Third Party website are outside of our control. If you do notice an error with any of the links in this document we would appreciate you letting us know, so that we can rectify the situation; [email protected]

Specific Cookies We Use

This website uses cookies. We do not target ads to you while on our site and do not have any cookies on our site for this purpose.

The following table details the cookies used on our site. If you have any questions or concerns please contact us; [email protected]

Please note that the following third parties may also use additional cookies, over which we have no control. And although we maintain a regular schedule of updates to this Cookie Policy and document, any additional cookies (especially those added rapidly as a means of maintaining internet security) that we have not yet been made aware of will not have been added to this list.  These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These additional third-party cookies are likely to be analytical cookies or performance cookies:

• Kajabi – our membership, course, and email hosting platform (Kajabi’s Privacy Policy; https://kajabi.com/policies/privacy) Both Fastly (https://www.fastly.com/privacy) and Wistia (https://wistia.com/privacy) are used as integrated (and seemingly non-optional) tools within the Kajabi platform.
• Zoom – our video conferencing platform (Zoom’s Privacy Statement; https://zoom.us/privacy)
• Stripe – our preferred payment processor (Stripe’s Privacy Policy; https://stripe.com/en-gb/privacy)
• PayPal – our secondary payment processor (PayPal’s Privacy Statement; https://www.paypal.com/uk/smarthelp/article/what-is-paypal's-privacy-policy-faq3415)
• Xero – our accounting software provider (Xero’s Privacy Policy; https://www.xero.com/uk/about/legal/privacy/)
• Acuity Scheduler – our automated scheduling tool (Acuity Scheduling Security, Privacy and Compliance Policies; https://help.acuityscheduling.com/hc/en-us/articles/219149587-Security-Privacy-Compliance)

N.B. Please note that these links are provided only to make it simpler for you to find information relating to how your data is collected and used across these Third Parties. Whilst we do our best to ensure that these links are up to date, they (and their contents) are beyond our control. If you do notice that any of these links are no longer functioning or accurate, we would appreciate an email to let us know, so that we can make any changes required; [email protected]

To deactivate the use of third-party advertising cookies, you may visit the consumer page to manage the use of these types of cookies. The ICO (Information Commissioner’s Office) provides advice and guidance to consumers on cookies, control your cookies and how to report cookie concerns; https://ico.org.uk/your-data-matters/online/cookies/ This link currently contains further links with information on how to find out about controlling cookies on different browsers, helping you to take more control of your own data online.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout

Contact Us

If you have any questions, concerns or complaints about this Cookie Policy please contact us by email: [email protected]